CPD course All Levels

Certificate in Facilitation Manager Training

5.0 (3 ratings) 4 enrolled 1h 11m of learning Updated Nov 2026
CertificateOn completion
1h 11mSelf-paced
21 lessonsOn the UISC learning portal
All LevelsNo prior training needed

Course curriculum

1 modules 21 lessons 1h 11m total
01 Certificate in Facilitation Manager Training 21 lessons
  1. Facilitation Skills
  2. Understanding Facilitation
  3. Understanding Facilitation Case Study
  4. Process vs. Content
  5. Process vs. Content Case Study
  6. Laying the Groundwork
  7. Laying the Groundwork Case Study
  8. Tuckman and Jensen”s Model of Team Development
  9. Tuckman and Jensen”s Model of Team Development Case Study
  10. Building Consensus
  11. Building Consensus Case Study
  12. Reaching a Decision Point
  13. Reaching a Decision Point Case Study
  14. Dealing with Difficult People
  15. Dealing with Difficult People Case Study
  16. Addressing the Group Dysfunction
  17. Addressing the Group Dysfunction Case Study
  18. About Intervention
  19. Intervention Techniques Case Study
  20. Intervention Techniques
  21. Closing

About this course

It’s crucial for anyone who facilitates meetings to be able to influence a group to achieve its outcomes and resolve any conflicts professionally. This Certificate in Facilitation Manager Training Course is designed to provide a structured approach to facilitating meetings, ideal for project managers and those in senior-level management roles.

This Facilitation Manager Training Course is an instructor-led course, designed to provide practical training on strategic planning facilitation. It covers the fundamental duties of a facilitator, from setting expectations to monitoring team progress and laying the groundwork for more effective meetings.

Taking inspiration from Tuckman and Jensen"s Model of Team Development, you will explore a range of professional techniques, as well as develop the fundamental skills to facilitate streamlined group processes, effective decision-making, and much more.

  • Accredited, quality CPD training
  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Course material developed by qualified professionals
  • Self-paced learning accessible via laptop, tablet and smartphone
  • 24/7 Learning assistance and tutor support
  • Discounts on bulk purchases

Sneak Peek of The Facilitation Manager Training Course

Who Should Take The Certificate in Facilitation Manager Training Course

This Professional Certificate in Facilitation Manager Training Online Course is for anyone who wishes to develop their skills and abilities, to effectively facilitate business meetings. This includes:

  • Project Managers
  • Team Leaders
  • Business Owners
  • Supervisors
  • Any professional who is responsible for organising meetings

Learning Outcomes

By the end of the Facilitation Manager Training Course, learners will be able to:

  • Set long-term organisational goals and objectives
  • Define the scope of change projects
  • Monitor teams and individual progress effectively
  • Empower team members to make decisions
  • Think strategically when it comes to problem-solving
  • Suggest tools & techniques for achieving desired outcomes

Certification

Once you’ve successfully completed your Facilitation Manager Training Course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Contents

Module One: Getting Started

In module one, we will start by learning the definition of facilitation and the role of a facilitator in business.

Module Two: Understanding Facilitation

In module two, we will explore what it means to facilitate meetings and how facilitation plays an important role in the smooth running of a meeting.

Module Three: Process vs. Content

On module four, we will learn the differences between process and content facilitation and how to facilitate great group processes.

Module Four: Laying the Groundwork

In module four, we will take an in-depth look at the different ways we can lay the groundwork for more effective meetings.

Module Five: Tuckman and Jensen"s Model of Team Development

In module five, we will look at two prominent figures in team development and how we can incorporate their theories for productive business meetings.

Module Six: Building Consensus

In module six, we will learn some techniques for building consensus to facilitate the decision-making process.

Module Seven: Reaching a Decision Point

On module seven, we will explore the ways that a facilitator can guide a group towards reaching a conclusion and consensus decision.

Module Eight: Dealing with Difficult People

In module eight, we will develop essential communication skills to be able to effectively manage meetings with difficult people.

Module Nine: Addressing Group Dysfunction

In module nine, we will take a further look at meeting conflict and the ways of eliminating group dysfunction.

Module Ten: About Intervention

In module ten, we will explore the strategies used to help teams overcome challenges and the types of intervention used to solve conflicts.

Module Eleven: A Survival Guide for the New Supervisor

In the final module, we will familiarise with a range of intervention techniques for fostering learning and increasing productivity in teams.

Your certificate

CPD certificate — download it when you finish

Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.

Aims & objectives Learning outcomes Unique certificate number

Learner ratings

5.0

Rated by 3 learners on the UISC learning portal · 4 enrolled

Common questions

Where do I take the course?

On the UISC learning portal. "Enrol now" takes you to this course there, where you pay securely, get your login and study at your own pace. Your certificate is issued there when you finish.

When can I start?

Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.

How is the course assessed?

A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.

Can I enrol my whole team?

Yes. Organisations can buy multiple places on one invoice and receive a training record for every learner. Contact us for team pricing.

£39.00 1h 11m · All Levels
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