Module 02: Patient Relationships and Communication
Module 03: Treatment Planning and Coordination
Module 04: Patient Consultations and Decision Making
Module 05: Treatment Follow-up and Patient Engagement
Module 06: Treatment Finance and Practice Performance
Module 07: Professional Practice and Career Development
About this course
Dental Coordinator teaches you how to guide patients through their treatment journey, from the first enquiry to completed care, with no prior experience needed. Dental coordinators, sometimes called treatment coordinators, link patients with the clinical team. They build trust, explain treatment options in plain language, help patients make confident decisions and keep them engaged until their treatment is finished. This course gives you the communication, organisational and commercial skills the role needs. When you finish, you’ll receive a free professional certificate you can show employers.
More and more practices are investing in coordinator roles because good coordination increases treatment uptake, improves patient satisfaction and supports the practice’s growth. You’ll learn to run patient consultations, coordinate treatment plans, discuss costs and finance options, and follow up with patients professionally. All materials are online, so you can study whenever it suits you and at your own pace.
CPD accredited
Digital certificate issued instantly
Interactive online lessons with professional voice-over
Study at your own pace on a laptop, tablet or smartphone
Learning support available 24/7
Discounts for bulk purchases
Who is this course for?
This course suits anyone who wants a patient-facing role that combines communication with practice growth. It’s especially useful for:
Aspiring dental or treatment coordinators
Dental nurses and receptionists who want to move into a coordinator role
Practice staff who handle consultations, treatment plans or patient follow-up
People interested in cosmetic, orthodontic or private dental care
Anyone working towards a senior or practice management position
Certification
When you complete the course, you’ll get a digital certificate straight away. It doesn’t expire, but we recommend renewing it every 12 months so your skills stay in line with current practice.
Accreditation
The Dental Coordinator course is fully CPD accredited. Its practical content is kept up to date so you can support patients well and add value to any dental practice.
Your certificate
CPD certificate — download it when you finish
Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.
Aims & objectives
Learning outcomes
Unique certificate number
Common questions
Where do I take the course?
On the UISC learning portal. "Enrol now" takes you to this course there, where you pay securely, get your login and study at your own pace. Your certificate is issued there when you finish.
When can I start?
Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.
How is the course assessed?
A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.
Can I enrol my whole team?
Yes. Organisations can buy multiple places on one invoice and receive a training record for every learner. Contact us for team pricing.
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