CPD course All Levels

Key Account Management

4.9 (8 ratings) 3 enrolled 5h 44m of learning Updated Nov 2026
CertificateOn completion
5h 44mSelf-paced
12 lessonsOn the UISC learning portal
All LevelsNo prior training needed

Course curriculum

1 modules 12 lessons 5h 44m total
01 Key Account Management 12 lessons
  1. Introduction to Key Account Management
  2. Purpose of Key Account Management
  3. Understanding Key Accounts
  4. Elements of Key Account Management
  5. What Makes a Good Key Account Manager
  6. Building and Delivering Value to Key Accounts
  7. Key Account Planning
  8. Business Customer Marketing and Development
  9. Developing Key Relationships
  10. The Importance of Record Keeping for Key Account Management
  11. Internal KAM Aspects
  12. The Value Proposition

About this course

 16 others bought this course in the last 24 hours!

Key Account Management teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Key Account Management is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive course with Professional voice-over
  • Self paced learning and laptop, tablet, smartphone friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Who should take the course

Anyone with a knack for learning new skills can take this Key Account Management. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Key Account Management, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Course Curriculum

The detailed curriculum outline of our Key Account Management is as follows:

Module 01: Introduction to Key Account Management

  • Introduction to Key Account Management

Module 02: Purpose of Key Account Management

  • Purpose of Key Account Management

Module 03: Understanding Key Accounts

  • Understanding Key Accounts

Module 04: Elements of Key Account Management

  • Elements of Key Account Management

Module 05: What Makes a Good Key Account Manager

  • What Makes a Good Key Account Manager

Module 06: Building and Delivering Value to Key Accounts

  • Building and Delivering Value to Key Accounts

Module 07: Key Account Planning

  • Key Account Planning

Module 08: Business Customer Marketing and Development

  • Business Customer Marketing and Development

Module 09: Developing Key Relationships

  • Developing Key Relationships

Module 10: The Importance of Record Keeping for Key Account Management

  • The Importance of Record Keeping for Key Account Management

Module 11: Internal KAM Aspects

  • Internal KAM Aspects

Module 12: The Value Proposition

  • The Value Proposition

Your certificate

CPD certificate — download it when you finish

Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.

Aims & objectives Learning outcomes Unique certificate number

Learner ratings

4.9

Rated by 8 learners on the UISC learning portal · 3 enrolled

Common questions

Where do I take the course?

On the UISC learning portal. "Enrol now" takes you to this course there, where you pay securely, get your login and study at your own pace. Your certificate is issued there when you finish.

When can I start?

Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.

How is the course assessed?

A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.

Can I enrol my whole team?

Yes. Organisations can buy multiple places on one invoice and receive a training record for every learner. Contact us for team pricing.

£39.00 5h 44m · All Levels
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