CPD course All Levels

Legal Support Specialist

4.8 (9 ratings) 3 enrolled 4h 32m of learning Updated Nov 2026
CertificateOn completion
4h 32mSelf-paced
22 lessonsOn the UISC learning portal
All LevelsNo prior training needed

Course curriculum

1 modules 22 lessons 4h 32m total
01 Legal Support Specialist 22 lessons
  1. Introduction
  2. The Legal Support Specialist: Definition – Titles and Role – Scope of Work
  3. Working in a law firm or in-house legal department – Differences and advantages
  4. Legal Framework for the Legal Support Specialist: Standards and code of conduct
  5. The Job Description of Legal Assistants
  6. Career Development Plan
  7. The Matter Management Life Cycle
  8. Phase 1: Receive the Matter – The “Legal Service Order Form”
  9. Phase 2: Assess the Matter – Conflict Check – KYC and DD checks
  10. Phase 3: Assign the Matter – Criteria for team assignments
  11. Phase 4: Engage the client – Letter of Engagements and Billing Arrangements
  12. Phase 5: Deliver the work
  13. Phase 6: Manage – Review of Narratives
  14. Phase 6: Manage – Timekeeping – Understanding the billing system
  15. Phase 7: Close the matter – Closure checklist and Lesson Learned
  16. File Management – How to create and manage a filing system for your company
  17. Records and Documents Management
  18. Soft skills for Legal Assistants
  19. Communication Skills – E-mail Communication Etiquette
  20. Emotional Intelligence at the workplace
  21. Stress Management
  22. Confidentiality at the workplace

About this course

Legal Support Specialist Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Legal Support Specialist Training Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive course with Professional voice-over
  • Self paced learning and laptop, tablet, smartphone friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Sneak Peek

Who should take the Legal Support Specialist Course

Anyone with a knack for learning new skills can take this Legal Support Specialist Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Legal Support Specialist, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Course Curriculum

Unit 01: Introduction

Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work

Unit 03: Matter Management - The Legal Matter Life Cycle

Unit 04: Files, Documents and Records Management

Unit 05: Mastering your soft skills

Your certificate

CPD certificate — download it when you finish

Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.

Aims & objectives Learning outcomes Unique certificate number

Learner ratings

4.8

Rated by 9 learners on the UISC learning portal · 3 enrolled

Common questions

Where do I take the course?

On the UISC learning portal. "Enrol now" takes you to this course there, where you pay securely, get your login and study at your own pace. Your certificate is issued there when you finish.

When can I start?

Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.

How is the course assessed?

A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.

Can I enrol my whole team?

Yes. Organisations can buy multiple places on one invoice and receive a training record for every learner. Contact us for team pricing.

£39.00 4h 32m · All Levels
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