Office Skills & Receptionist Course teach you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Office Skills & Receptionist Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.
The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
- Accredited by CPD
- Instant e-certificate
- Fully online, interactive course with Professional voice-over
- Developed by qualified first aid professionals
- Self paced learning and laptop, tablet, smartphone friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Sneak Peek
Who should take the course
Anyone with a knack for learning new skills can take this Office Skills & Receptionist Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Course Curriculum
Office Skills Training
Module 01: Office Administration Overview
- Office Administration Overview
Module 02: Effective Administrator Skills
- Effective Administrator Skills
Module 03: Skills of an Effective Communication
- Skills of an Effective Communication
Module 04: Organizational Skills
Module 05: Organization Activities Management (Video Course)
- Organization Activities Management (Video Course)
Module 06: Effective Time Management
- Effective Time Management
Module 07: Creating a List
Module 08: Organizing Paper & Paperless Storage
- Organizing Paper & Paperless Storage
Module 09: Design Your Work Space (Video Course)
- Design Your Work Space (Video Course)
Module 10: Remove the Procrastination from Organization
- Remove the Procrastination from Organization
Module 11: Inbox Organizing
Module 12: Disorganization: Causes & Result
- Disorganization: Causes & Result
Module 13: Disciplined in Your Organization
- Disciplined in Your Organization
Module 14: Negotiation Strategy
Module 15: Organization Conflict Managing
- Organization Conflict Managing
Module 16: Managing Stress at Workplace
- Managing Stress at Workplace
Receptionist Course
Module 01: Reception & Receptionist Basics
- Reception & Receptionist Basics
Module 02: Business Telephone Expertise
- Business Telephone Expertise
Module 03: Service for Mail & Shipping
- Service for Mail & Shipping
Module 04: Scheduling Your Time
Module 05: Bookkeeping & Filing System
- Bookkeeping & Filing System
Module 06: Skills for Organization
Module 07: Skills for Effective Communication
- Skills for Effective Communication
Module 08: Principles of Customer Service
- Principles of Customer Service
Module 09: Organization Management: Planning & Scheduling
- Organization Management: Planning & Scheduling
Module 10: Skills Required for Working from home
- Skills Required for Working from home
Module 11: Teleworker Roles & Responsibilities
Teleworker Roles & Responsibilities
Module 12: Self-Discipline: Recognize & Remove Bad Habits
- Self-Discipline: Recognize & Remove Bad Habits
Module 13: Build a Little Flexible into Your Schedule
- Build a Little Flexible into Your Schedule
Module 14: Task Priority
Task Priority
Module 15: Planning & Organizing Office Activities
- Planning & Organizing Office Activities
Module 16: Organizing Your Home Office
- Organizing Your Home Office
Module 17: Electric Communication
Module 18: Effective Communication: Bonding Team Together
- Effective Communication: Bonding Team Together
Module 19: Challenges in Organizations
Challenges in Organizations
